Yobi
AI-Powered Patient Communication That Works in the Real World
Yobi provides communication and engagement tools designed to help healthcare practices, especially dental offices, stay responsive, organized, and accessible without overloading staff. The platform uses AI-driven voice and messaging agents to answer calls, book appointments, manage routine inquiries, and support front-office workflows around the clock. Dr. Edward Zuckerberg serves as an advisor to Yobi, offering guidance on patient communication, clinical adoption, and alignment with the realities of day-to-day practice.
Dr. Zuckerberg’s involvement reflects a simple premise: patient communication is not a marketing add-on; it is a core component of care delivery, trust, and practice sustainability.
Solving a Capacity Problem, Not Replacing People
Most dental practices do not struggle because they lack skill or dedication. They struggle because demand, expectations, and administrative complexity have outpaced human capacity. Missed calls, delayed responses, and fragmented communication can quietly erode patient experience and growth.
Yobi is designed to expand a practice’s capacity without replacing the human touch. Its AI agents function as dependable first-line support, handling routine communication so teams can focus on in-office care.
Key capabilities include:
- 24/7 call answering and appointment scheduling
- Multi-language patient communication
- Intelligent routing of complex or sensitive inquiries
- Automated follow-ups, reminders, and confirmations
- Seamless integration with leading dental practice management systems
Rather than introducing another dashboard to manage, Yobi aims to remove friction from one of the most interruption-heavy areas of practice operations.
Grounded in Clinical Workflow and Patient Trust
As a longtime practicing dentist, Dr. Zuckerberg brings a clinician’s perspective to how technology affects patient relationships. His advisory role emphasizes that communication tools must feel natural to patients and reliable to staff.
From his perspective, effective AI-driven communication must:
- Preserve professionalism and empathy in patient interactions
- Support accurate scheduling and triage, not create downstream errors
- Respect privacy and regulatory requirements, including HIPAA compliance
- Integrate cleanly into existing workflows without staff retraining fatigue
Yobi’s development reflects these priorities, positioning AI as an extension of the front office rather than a barrier between patients and providers.
Supporting Practice Efficiency Without Diluting Care
Yobi’s tools are particularly valuable during high-volume periods, after hours, and across multi-location practices; in other words, times when patients are most likely to encounter voicemail, delays, or dropped inquiries. By ensuring every call and message is handled promptly, practices can reduce missed opportunities while improving the patient experience.
Benefits for practices include:
- Fewer missed calls and appointment requests
- Reduced front-desk overload and burnout
- Improved scheduling accuracy and utilization
- More consistent patient follow-up and engagement
For patients, the experience is simple: their calls are answered, their questions are addressed, and appointments are booked without friction.
Communication as a Pillar of Modern Dentistry
Throughout his career, Dr. Zuckerberg has advocated for thoughtful use of technology that strengthens the dentist-patient relationship. His advisory role at Yobi aligns with that philosophy by supporting tools that help practices remain accessible, responsive, and patient-centered.
By combining AI efficiency with human oversight and clinical insight, Yobi represents a pragmatic approach to modern practice communication, recognizing that better conversations lead to better care.
